All Smile Internet packages include dynamic real IP addresses, optical fiber connections, no data caps, and all customers receive 24/7 Helpdesk Support.

Smile Broadband does not maintain or promote any FTP server. It is because, according to Bangladeshi law, all contents uploaded on the FTP servers are considered pirated and illegal since the uploaders don't have any property rights over the contents that they upload. Thus, no ISP may own, maintain, or promote any type of FTP server for or to their users, according to BTRC regulations.

Smile Internet has  coverage in different areas of Dhaka, Comilla, Chittagong, Khulna, Rajshahi, Sylhet, Barisal, Tangail, Kushtia, Jashor, Mymensingh, Bhairab, Dinajpur, Rangpur, Jamalpur, Bogra, and Cox's Bazar district headquarters.

However, only the district wise zone office can tell for sure whether there is coverage of Smile in a particular address or area.

Smile Internet provides “Dynamic” Real IP, which is slightly different from "Static” Real IP. In “Dynamic Real IP,” your IP will  continuously and automatically change after a certain period of time. This allows you to access and explore the web more smoothly without any blockage.

We use the latest FTTX technology, connecting our customers through optical fiber to ensure the best service.