Payment method

Pay by Online

Visit portal.smile.com.bd to pay your bill quickly and conveniently with Net Banking, Credit Cards or Mobile Banking.

Pay by Cash

To make the Bill payment system more convenient, SMILE Broadband offers Home Pickup or Office drop facility to subscribers willing to make cash payment.

Subscribers willing to pay the bill from home, can pay against an official payment receipt to an authorized SMILE representative. To avail this facility, please call SMILE Credit control department at +8809666 666 666 (from any number) or send an e-mail to billing@bdcom.com. This service is provided Free of Cost.

Subscribers can also visit any of the Bill payment/recharge SMILE point and pay the dues in cash. The designated SMILE point will process the payment and provide subscriber with an authorized payment receipt.

 

Pay by Cheque

Subscribers can pay the bill of SMILE Broadband Service by Bank Cheque. Bank cheques can be delivered to SMILE through SMILE Boxes at different Banks, Courier or Home Pick-up options.

SMILE Boxes:
Cheques can be dropped at any of the drop boxes available at our partner banks:

  • Dutch Bangla Bank Ltd. (Selected Branch/Fast Tracks)
  • Prime Bank Ltd. (Dhaka Branches)

Courier:
Cheques can be sent to BDCOM through courier. Send your cheques to the following address:
BDCOM Online Ltd.
RANGS Nilu Square (5th floor), Satmosjid Road
House # 75, Road # 5/A, Dhanmondi R/A, Dhaka-1209, Bangladesh.

Home Pick-up:
Subscribers can hand over a Cheque to an authorized SMILE representative from their home. To avail this facility, call SMILE Credit control department on +8809666 666 666 or send an e-mail to billing@bdcom.com.

Guidelines to prepare your cheque:
Cheque should be crossed and A/C payee in favor of "BDCOM Online Ltd.". Please indicate Billing Account Number which is present on SMILE Broadband Service Bill below the billing address. In case a subscriber has paid the SMILE Broadband Service Bill through a Cheque without mentioning Billing number, the amount will not get credited to the respective subscriber account. Outstation cheques are not accepted.

For payment verification, please contact SMILE helpdesk at +8809666 666 666 or 09666 333 666 and provide the cheque number, service ID and Bank copy on Email (billing@bdcom.com) or Fax (+88 02 8122789).
 

Pay by Rocket DBBL Mobile banking

If you have a Rocket DBBL Mobile banking account then dial *322# from your mobile handset and follow the steps below:

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