Payment method

Pay by Cash

In order to make SMILE Broadband Service Bill payment, subscriber choosing for cash payment can use Home pickup, Office dropping facility. The subscriber can hand over cash payment against payment receipt to an authorized SMILE representative. To avail this facility, call SMILE Credit control department are on +88 09666 333 666 or send an e-mail to billing@bdcom.com. This facility is available totally free, no service charge are needed.

The subscriber can visit any of the Bill payment/recharge SMILE point and pay cash. The point will process the payment and provide the subscriber with authorized payment receipt.
 

Pay by Cheque

The subscriber can make payment of SMILE Broadband Service Bill through the Cheque to SMILE Box, Courier or Home Pick-up option.

SMILE Boxes:
Cheque can be dropped at any of the drop boxes facility available with our partners Dutch Bangla Bank Ltd., (Select Branch/FT's) and Prime Bank Ltd., (Dhaka Branch’s).

Courier:
Cheque can be sent by courier to BDCOM Online Ltd., RANGS Nilu Square (5th floor), Satmosjid Road, House # 75, Road # 5/A, Dhanmondi R/A, Dhaka-1209, Bangladesh.

Home Pick-up:
The subscriber can hand over a Cheque to an authorized SMILE representative. To avail this facility, call SMILE Credit control department on +88 09666 666 666 or send an e-mail to billing@bdcom.com.

Guidelines to prepare your cheque:
Cheque should be crossed and A/C payee in favor of "BDCOM Online Limited". Please indicate Billing Account Number which is present on SMILE Broadband Service Bill below the billing address. In case a subscriber has paid the SMILE Broadband Service Bill through a Cheque without mentioning Billing number, the amount will not get credited to the respective subscriber account. Outstation cheques are not accepted.

For payment verification, please contact SMILE helpdesk at +88 09666 666 666 or 09666 333 666 and provide the cheque number, service ID and Bank copy on Email (billing@bdcom.com) or Fax (+88 02 8122789).
 

Pay by Rocket DBBL Mobile banking

If you have a Rocket DBBL Mobile banking account then dial *322# from your mobile handset and follow the steps below: